Black Cat Wooden Portrait
Black Cat Wooden Portrait
Details
Details
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Shipping & Return
Shipping & Return
We offer free shipping on domestic orders of $35+ with upgrades for priority and express shipping.
Need to cancel or make an adjustment? Let us know right away, and we'll do our best! Email info@taleology.com. Unfortunately, we're unable to make any changes once an order is "fulfilled" because we're working quickly to get it to your doorstep!
Returns: Something wrong with your purchase? We want to make sure you are 100% happy! While we do not do returns we do offer refunds within 14 days of receiving your order or a free replacement up to 30 days after your order, with reason. Make sure to reach out to us at info@taleology.com with your order number.
If you select" no" on seeing the portrait first, we are not responsible for your thoughts on the final portrait and product. If you want to be sure the portrait captures your pet, please make sure to select "yes" to see the portrait first.
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Frequently Asked Questions
What makes a good photo?
What makes a good photo?
1.) Good Lighting! Be sure your pet's photo is taken in a well lit area. Ideally without a filter and in natural lighting.
2.) Nose On. Angles matter and vary based on the product chosen.
Custom keychain: Full body, most popular are sitting or standing. But we have done pets laying down too.
Everything Else: You want to get a shot that includes ears, neck and their face at the angle and expression you love.
Review our Image Guidelines for more information
Do I get a preview before it ships?
Do I get a preview before it ships?
Yes! Make sure to select that option on the item you purchase - that you would like to see a proof before we create it.
If you believe you put in the wrong email at checkout, please reach out to us ASAP at info@taleology.com.
What animals can you draw?
What animals can you draw?
We have created portraits for pets all around the world. From bunnies to horses and pet turtles! Odds are, if it's an animal, we can create a portrait for you.
Our 30-Day guarantee
Our 30-Day guarantee
Our products are made of natural wood and are recommended to be handled with gentle use.
While most of our customers have never had an issue. Occasionally the USPS will be aggressive, the wood in that batch was weaker then usual, or there was a design flaw that can cause it to unfortunately break. These types of breaks typically happen in under 30-days, hence our guarantee.
If this happens to you, please reach out to us with your Order Number so we can replace it.
