Inked Pet Portrait Digital
Inked Pet Portrait Digital
Details
Details
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Shipping & Return
Shipping & Return
Production Times and Shipping
Our products are custom and we aim to ship your order in just 3-5 business days, not including the proof time if you wish to see the the portrait before we start production. We understand the anticipation of waiting for something so special and strive to get you your order as swiftly as possible.
Need to make an adjustment? Let us know right away via email: info@taleology.com. Unfortunately, we may be unable to make any changes once an order is "fulfilled" because we're working quickly to get it to your doorstep!
Custom Nature & Replacement Policy
Due to the personalized nature of our products, we can not accept returns. However, your satisfaction and experience is our top priority. Should there be any fault on our part, we are committed to making it right by offering a free replacement. If your piece breaks or needs repair within 14 days of delivery, we offer a free replacement or repair.
Global Reach from New York
Yes, we do ship internationally and have shipped to places like Canada and the UK.
Shipping Partners
To ensure your custom piece arrives safely, we primary use the USPS and UPS. For those needing their items sooner we do offer a range of shipping upgrades.
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Frequently Asked Questions
What makes a good photo?
What makes a good photo?
1.) Good Lighting! Be sure your pet's photo is taken in a well lit area. Ideally without a filter and in natural lighting.
2.) Nose On. Angles matter and vary based on the product chosen.
Custom keychain: Full body, most popular are sitting or standing. But we have done pets laying down too.
Everything Else: You want to get a shot that includes ears, neck and their face at the angle and expression you love.
Review our Image Guidelines for more information
Do I get a preview before it ships?
Do I get a preview before it ships?
Yes! Make sure to select that option on the item you purchase - that you would like to see a proof before we create it.
If you believe you put in the wrong email at checkout, please reach out to us ASAP at info@taleology.com.
What animals can you draw?
What animals can you draw?
We have created portraits for pets all around the world. From bunnies to horses and pet turtles! Odds are, if it's an animal, we can create a portrait for you.